National Book Tokens Gift Card Web Transactions

Web AUTHORISATIONS - to perform transactions on a Gift Card

Web ADMINISTRATION - to manage User IDs, Employee PINs and for Bulk Loading

Web REPORTS - to view Gift Card Transactions

Printer instructions

Download instructions for your Star TSP100 Printer:

For Google Chrome – click here

For Microsoft Edge – click here

For Mozilla Firefox – click here

Download drivers for your Star TSP100 Printer:

If you have Windows Vista or Windows XP – click here

If you have Windows 7, 8, 8.1 or 10 – click here

Bookseller helpline

For urgent queries, please call the Bookseller Helpline number on:

Calling from the UK: 0844 912 0397
Calling from the Republic of Ireland: 0844 912 0397

If you cannot get through to the helpline with an urgent technical query outside of office hours please email giftcardsupport@booktokens.co.uk

More information for booksellers

If you are a bookseller and would like further information about National Book Tokens Gift Cards please visit the bookseller zone.

For web demos on how the gift card systems work, click here.

For a guide on how to bulk load gift cards, click here.

Book Tokens paper vouchers have no expiry date. They are still valid and should be accepted. Simply complete the Exchanges form and send it to us along with the vouchers.

For any other enquiries please email us at egiftcard@booktokens.co.uk - we aim to respond to queries within 2 working days.