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National Book Tokens is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
National Book Tokens may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information (where you have given it to us):
What do we do with the information?
We will use the information you provide to:
Sharing your information
We will only share your information if:
Storing your information
Information is stored by us and our selected providers on computers located in the UK and Europe. We may also store information in paper files.
We place a great importance on the security of all personal information and we have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. While we cannot ensure or guarantee that loss of data will not occur while it is under our control or whilst it is being transferred, we use our best efforts to try to prevent this.
What we don’t do with your information
We never sell or share your information to other organisations to use for their own purposes.
What are cookies?
A cookie is a small file which is placed on your computer's hard drive when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the site owners, such as which pages you find useful or not. A web browser normally deletes session cookies when it quits. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. Cookies are used on this site to maintain functionality as you move between pages.
National Book Tokens’ website uses first party cookies, which allow us to distinguish you from other users of the website. They maintain functionality as you move between pages and help us to improve our site. We also use some widely-used third-party social media plugins as marketing tools, and to provide convenience tools for our visitors, which create cookies.
This cookie is automatically set when you land on the website. It enables functionality between pages and is essential for parts of the site to operate (for example, the Forget-Me-Not function cannot work without it). It is held temporarily and is deleted when you close your web browser. It does not contain personally identifiable information and is anonymous.
Visit the Microsoft website.
These cookies identify which pages are being used. This helps us to count the number of visitors, which pages they visited and where they have come from, so we can improve the way our website works. The cookies collect information in an anonymous form. We report on this activity in aggregate, and use this information solely for the purposes of monitoring and improving our website.
More details on the cookies set by Google Analytics: Google Code
To opt out of Google Analytics, use their Opt Out Tool
This site uses this social plugin to make following our Twitter accounts easy and to display the latest tweet from NBT. The code provided by Twitter to include this Twitter plugin functionality by default sets a mix of third party persistent and session cookies. National Book Tokens does not use these cookies for any specific purpose.
If the Addthis.com function is used, the following additional cookies are set:
Addthis.com provides links to social networking sites. NBT uses this popular plugin as a marketing tool to help people conveniently share NBT’s site content. It creates third party persistent cookies which addthis.com use to anonymously understand how site visitors interact with its technology e.g. visits; general internal and customer analytics; research to improve products and services. National Book Tokens does not use these cookies for any specific purpose.
Opt out of Addthis.com’s cookies here.
These third-party cookies are hosted by Affectv and are used to collect anonymous information about how users visit the site to target advertising.
These cookies are from third party atdmt.com who follow the standard route of behaviour targeting/advertising by keeping track of a user's web search and general browsing behaviour.
These cookies are set by third parties and are used to track user journeys from outside our website through to when you leave our website. They are used for marketing advertising performance management.
National Book Tokens does not control the dissemination of third party cookies and you should check the relevant third party website for more information about these.
How to manage your cookies
Cookies are sent to your browser by a website and then stored in the cookies directory of your device. To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on 'Help' and then 'About'.
To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to www.allaboutcookies.org and select the browser and version you are using. You'll also find information about how to delete cookies from your computer.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
We will retain your personal information for as long as we deem it necessary for the purposes outlined above. We will keep different types of data for different amounts of time, as detailed below. For the purposes of this policy, ‘interaction’ is defined as any action taken on our website or emails, e.g. entering a competition, opening an email, changing email preferences. All timescales outlined in this policy are effective as of 25th May 2018.
If you do not have a full account (with password), we will retain your information for 2 years after the date of your last interaction.
If you have an account with a password, we will retain your data for 8 years after the date of your last interaction.
Book Tokens Ltd do not retain credit card information.
After the above time periods have elapsed without any interaction, we will delete all personal information associated with your account. Please note that once data has been deleted, it cannot be retrieved and you will lose all Caboodle Points, reward claim history, gift card information and other benefits associated with your account.
Controlling your personal information
You may choose to restrict use of your personal information for direct marketing purposes by opting-out at any time by visiting https://caboodle.nationalbooktokens.com/preferences or getting in touch using our online form.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We respect your Right to Access (the right to see what personal data we hold and process, and why) and your Right to be Forgotten (the right to have your personal data erased from our systems). To access your data, or request for your data to be deleted, please submit a formal query using our contact form and a member of the team will be in touch to discuss your requirements. Alternatively, please write to us at Book Tokens Ltd, 6 Bell Yard, London WC2A 2JR.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Last updated: May 2018