Are discounts available for volume purchases?
Yes, Book Tokens Ltd offer discounts for corporate and public sector customers who wish to use gift cards for rewards and motivation schemes, or as corporate gifts. A minimum order value of £1,000 or €1,000 applies. To find out more please click here.
Where can National Book Tokens be bought and spent?
National Book Tokens gift cards are sold in bookshops across the UK and Ireland.
National Book Tokens gift cards (and e-Gift cards) can be spent in bookshops across the UK and Ireland. This includes Waterstones, WHSmith (excluding Travel outlets in stations and Airport locations), Blackwell's, Easons, John Smith, Foyles and local independent bookshops.
Search for your nearest bookshop here.
National Book Tokens gift cards (and e-Gift cards) can also be spent online at bookshop.org, foyles.co.uk, blackwells.co.uk, stanfords.co.uk and a number of independent bookshops websites (UK), www.dubraybooks.ie, www.bookstation.ie, www.omahonys.ie and www.blackwells.co.uk (Ireland).
Please note: National Book Tokens gift cards cannot currently be spent on the WHSmith or Waterstones websites, in supermarkets, or on Amazon. To spend online, you'll need both the gift card number and PIN.
Can National Book Tokens be used to buy books online?
What can National Book Tokens be exchanged for?
National Book Tokens gift cards (and e-Gift cards) can be exchanged for all kinds of books.
Can National Book Tokens be used to purchase ebooks?
National Book Tokens gift cards (and e-Gift cards) currently cannot be used to purchase ebooks.
Do National Book Tokens have an expiry date?
If your National Book Tokens gift card (or e-Gift card) is not used for a period of 8 consecutive years, it will expire and you will not be able to use the value on it. It is our current policy to replace expired gift cards (conditions apply). Click here for more information.
To ensure that a gift card remains active, you either need to use it to purchase a book, have it topped upl or simply do a balance enquiry.
Please note, some older gift cards (sold before October 2015) expire after 24 months of inactivity - we are happy to replace these for you. Please see below.
Are there terms and conditions for National Book Tokens?
Yes, please click here to view the specific terms and conditions which apply to National Book Tokens gift cards and e-Gift cards.
How much money can I put on a National Book Token?
National Book Tokens gift cards (and e-Gift cards) can be loaded with any amount from a minimum of £5 to a maximum of £250, or €5 to €250 for Euro gift cards in the Republic of Ireland.
How do I check the balance of my National Book Token?
You can check your National Book Tokens gift card (and e-Gift card) value at any time. You will need your gift card’s PIN for this which can be found on the reverse of the card, in the top right corner under a scratch-off panel. You can check your gift card’s value by using the online Balance Enquiry, by asking in-store at your nearest bookshop or by emailing us at firstname.lastname@example.org.