Ordering, Delivery, Discounts and Terms
How to order
We aim to ensure that ordering National Book Tokens is as easy as possible. To discuss your requirements please email us at mail@booktokens.co.uk or call the National Book Tokens sales team on 020 7421 4640
Account opening
- Open an account with National Book Tokens and receive the added benefit of 30 day payment.
- Once your account is opened you can order by email, post or fax.
- To open an account please contact the National Book Token sales team on:
mail@booktokens.co.uk or call 020 7421 4641.
- To open a account, you will need to complete and return an account application form.
Delivery
- 2 days - Orders received by midday will normally be delivered within 48 hours
- Next day delivery is available on request
- Note -
Gift Card deliveries will be made by a secure carrier or recorded delivery service. Gift Cards will be sent to you and their value will be loaded onto the cards upon your receipt of the cards.
- Please contact us if you have special delivery or fulfilment requirements and we will be happy to discuss special arrangements with you.
Discounts
Discounts are calculated on the accumulated purchase over a 12 months period. If you are considering an ongoing rewards campaign we will be happy to discuss individual arrangements.
|
Order value
|
Discount
|
|
£2,000
|
4.0%
|
|
£25,000
|
5.0%
|
|
£50,000
|
6.0%
|
|
£75,000
|
7.0%
|
|
£100,000
|
8.0%
|
|
Order value
|
Discount
|
|
€2,500
|
4.0%
|
|
€31,250
|
5.0%
|
|
€62,500
|
6.0%
|
|
€93,750
|
7.0%
|
|
€125,000
|
8.0%
|
Terms and conditions apply (Full details will be supplied with your account application)
1. Settlement terms for all approved accounts are strictly 30 days from date of invoice.
2. Orders are usually dispatched upon receipt to the address on the account. Gift Card deliveries are made by a secure carrier or recorded delivery service. Responsibility for the gift cards will pass on to the customer upon delivery. Please store vouchers securely.
3. Customers should notify Book Tokens Ltd of non-delivery within 24hrs of receipt of invoice. Any discrepancy of vouchers delivered and ordered must be notified to Book Tokens Ltd within 3 days of delivery.
4. Book Tokens Ltd accepts no responsibility for lost, stolen or damaged gift cards once the responsibility has passed to the customer at time of delivery.
5. Gift cards may not be resold without prior consent or at a discount. Gift cards will not be sold to customers or third parties who the company suspects may intend to re-sell at a discount.
6. National Book Tokens are supplied on a firm sale basis unless otherwise agreed and cannot be exchanged for cash.